Lauren Crosby
Lexington,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Hostess/Take-Out Server
PF Chang’s
05.2018 - Current
- Collaborated with waitstaff and kitchen staff in order to create efficient dining experience.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle upwards of 20 orders at a time.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hostess
Simply Thai
03.2016 - 05.2017
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Hostess
Troll Pub
05.2017 - 01.2018
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supervised server balance and monitored table turnover to accurately seat customers.
Education
Bachelor of Arts - Art History
University of Louisville
Louisville, KY 08.2018 - 05.2021
High School Diploma -
Eastern High School
Louisville, KYSkills
Hospitality service expertise
Multitasking
Team work
Customer service
Communication
Performance improvement
Volunteer Work
Louisville LGBTQ+, 2017- current
Louisville Humane Society, 2013-2015
Timeline
Bachelor of Arts - Art History
University of Louisville
08.2018 - 05.2021
Hostess/Take-Out Server
PF Chang’s
05.2018 - Current
Hostess
Troll Pub
05.2017 - 01.2018
Hostess
Simply Thai
03.2016 - 05.2017
High School Diploma -
Eastern High School