Summary
Overview
Work History
Education
Skills
Awards and Acknowledgements
Timeline
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Francesco Demaio

Feeding Hills,MA

Summary

Seasoned professional with over 7 years of experience in the restaurant industry, demonstrating a proven track record of success from entry-level positions to bar manager. Strong leadership skills and a focus on customer satisfaction have consistently contributed to the success of various establishments. An educational background in marketing enhances the ability to effectively promote and market products, as demonstrated in the current role as a wine merchandiser. A keen eye for detail facilitates the curation of engaging displays and selection of products that capture consumer attention and drive sales. This diverse experience in the restaurant industry, combined with a solid marketing foundation, positions as a valuable asset to any team, dedicated to delivering exceptional performance in all roles and environments.

Overview

9
9
years of professional experience

Work History

Wine Merchandiser

Martignetti Companies
03.2023 - Current
  • Analyzed sales data, tracked trends, and identified opportunities for increased revenue
  • Designed and executed visually appealing displays that showcased unique wine offerings and increased sales
  • Create and maintain strong relationships with account owners, managers, and employees
  • Collaborated with internal teams to ensure that products were aligned with overall company objectives
  • Staying up-to-date with industry trends, products, and consumer preferences
  • Monitored and evaluated performance metrics to identify areas for improvement and make driven decisions
  • Provided exceptional customer service, sharing knowledge and recommendations with customers and building loyalty and repeat business

Restaurant Bar & Banquet Bar Manager

Storrowton Tavern & Carriage House
10.2021 - 03.2023
  • Plan, organize, and control the operations of the cocktail lounge, bar, ande banquet facilities
  • Supervise the work of bartenders and staff
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required
  • Design and construct wine list, cocktail list, beer list, and set pricing while adhering to set beverage cost
  • Develop and implement product-marketing strategies with vendors to create drink features to promote sale
  • Responsible for ensuring multiple bars throughout the establishment are prepared and capable of functioning under high volume circumstances
  • Responsible for the daily accounting of all financial transactions for every bar to ownership

Bartender

Storrowton Tavern & Carriage House
08.2017 - 09.2021

Server

Storrowton Tavern & Carriage House
06.2016 - 07.2017

Busser/ Bar Back

Storrowton Tavern & Carriage House
06.2015 - 05.2016

Education

Bachelor of Science - Marketing

Westfield State University
Westfield, MA
01-2021

Associate of Science - Business Management

Holyoke Community College
Holyoke, MA
01-2019

Skills

  • Interpersonal and Written Communication
  • Relationship Building
  • Customer Service
  • Leadership
  • Time Management
  • Problem Solving
  • Adaptability
  • Sales & Marketing Techniques
  • Reliable and Punctual

Awards and Acknowledgements

  • Focus Brand Execution, Accomplished and consistently maintained 85% (Goal of 60% of Greater) focus brand execution since joining in March 2023.
  • Account Management, Service a Route List composed of 30 Accounts, spanning from Western Massachusetts to Sturbridge. Instrumental in the success of key accounts, including Yankee Spirits Sturbridge, Table & Vine West Springfield, Liquor’s 44 and Teds Chain.
  • Training and Development, Completion of Wine and Spirits 101 & Merchandiser Certification, and participation in Sales Meetings. Enhancing product knowledge, brand standards, and service skills.
  • Contest Winner, Received First Place in Classic Division Halloween FreakShow Display Contest, from 25+ Case Display at Yankee Spirits, Sturbridge.
  • Wine Team Most Valuable Merchandiser, July 2024.

Timeline

Wine Merchandiser

Martignetti Companies
03.2023 - Current

Restaurant Bar & Banquet Bar Manager

Storrowton Tavern & Carriage House
10.2021 - 03.2023

Bartender

Storrowton Tavern & Carriage House
08.2017 - 09.2021

Server

Storrowton Tavern & Carriage House
06.2016 - 07.2017

Busser/ Bar Back

Storrowton Tavern & Carriage House
06.2015 - 05.2016

Bachelor of Science - Marketing

Westfield State University

Associate of Science - Business Management

Holyoke Community College
Francesco Demaio