Francesco Serafini
Dunkirk,MD
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Housekeeping Lead
Bolana Enterprises
Washington, DC
11.2023 - Current
- Communicated with management to address maintenance and operational needs.
- Collaborated with team members to foster a positive work environment.
- Provided direction to team members regarding job expectations, duties, and responsibilities.
- Worked closely with other departments such as maintenance, engineering, front office to coordinate services needed for guests.
Housekeeping Cleaner
Bolana Enterprises
Washington, DC
07.2024 - Current
- Cleaned assigned areas with proper tools and solutions to ensure hygienic environments.
- Adhered to safety protocols when handling hazardous materials and chemicals to protect self and others.
- Maintained museum cleanliness through dusting and wiping glass surfaces to enhance visitor experience.
- Conducted regular inspections to maintain quality control in all areas.
- Communicated with management to address maintenance and operational needs.
- Collaborated with team members to foster a positive work environment.
- Worked closely with other departments such as maintenance, engineering, front office to coordinate services needed for guests.
Moving Helper
Bolana Enterprises
Washington, DC
06.2023 - 08.2023
- Facilitated loading and unloading of furniture and boxes, ensuring safe transport and placement during moves.
- Coordinated with team members to maintain efficiency and organization throughout moving processes.
- Engaged with clients to clarify specific moving needs and preferences, enhancing overall customer satisfaction.
- Adapted quickly to changing schedules and last-minute requests from clients.
Education
Northern Highschool
Owings, MDSkills
- Time management
- Multitasking and organization
- Team collaboration
- Client service
- Effective communication
- Team leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Housekeeping Cleaner
Bolana Enterprises
07.2024 - Current
Housekeeping Lead
Bolana Enterprises
11.2023 - Current
Moving Helper
Bolana Enterprises
06.2023 - 08.2023
Northern Highschool