Franceska Alexis
Paterson
Summary
Experienced in processing customer transactions within a retail environment, demonstrating strong organizational skills and attention to detail. Effectively assisted customers with inquiries and product information, resolving complaints while adhering to company policies. Trained new cashiers on register systems and customer service techniques, contributing to improved team performance. Maintained a clean and orderly checkout area, ensuring a positive shopping experience for customers. Learn to work in a fast pace environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front End Cashier
Walmart
Teterboro
08.2020 - Current
- Processed customer transactions efficiently at a major retail corporation.
- Assisted customers with inquiries and product information as needed.
- Handled returns and exchanges following company policies and procedures.
- Trained new cashiers on register systems and customer service techniques.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Implemented effective communication strategies to enhance customer satisfaction.
- Packed and bagged products according to customer preferences.
- Answered customers' questions about products, prices, and availability.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Kept register terminal area and store clean and orderly.
Cashier
Fine Fare Supermarket
The Bronx
02.2019 - 07.2020
- Maintained a clean and organized checkout area for customer convenience.
- Process customer purchases and handle payments at the checkout.
- Ensuring accurate transactions and providing excellent customer service.
Education
High School Diploma -
High School For Law Advocacy And Community Justice
New York, NY06-2018
Skills
- Customer service
- Communication skills
- Time management
- Problem solving
- Leadership
- Organization
Languages
Spanish
Native/ Bilingual
Certification
- Phlebotomy certificate
Timeline
Front End Cashier
Walmart
08.2020 - Current
Cashier
Fine Fare Supermarket
02.2019 - 07.2020
High School Diploma -
High School For Law Advocacy And Community Justice