Franceska Shkurtaj
Jacksonville ,FL
Summary
Dynamic Nail Technician with a proven track record at Sky Nails, excelling in customer service and nail art techniques. Established strong client relationships, enhancing loyalty and satisfaction. Adept at time management and maintaining hygiene standards, ensuring a safe and welcoming environment for all clients.
Professional cleaning expert with meticulous approach to cleanliness and sanitation. Known for consistently maintaining high standards of hygiene and effectively coordinating with team members to achieve optimal results. Reliable and adaptable, skilled in using various cleaning tools and products to meet changing demands.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Nail Technician
Sky Nails
08.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Janitorial Cleaner
Dealerships
09.2018 - 04.2023
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
Cashier
Publix
06.2016 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - IT Management
Florida State College
Jacksonville, FL12-2025
High School Diploma -
Mandarin High School
Jacksonville 06-2018
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
Accomplishments
- Increased productivity by implementing multiple process improvements.
- Resolved product issue through consumer testing.
- Completed manager training program.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Albanian
Full Professional
Timeline
Nail Technician
Sky Nails
08.2024 - Current
Janitorial Cleaner
Dealerships
09.2018 - 04.2023
Cashier
Publix
06.2016 - 10.2019
Associate of Arts - IT Management
Florida State College
High School Diploma -
Mandarin High School
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