Summary
Overview
Work History
Education
Skills
LOVE TO COOK
Timeline
Barista

Francetta Bell

Brooklyn,NY

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes as a Delivery Driver for Uber Eats. Excelled in GPS navigation and customer service, demonstrating teamwork and a positive attitude. Skilled in handling secure transactions and improving operational efficiency, notably at LEGENDS AT YANKEE STADIUM. Achieved significant improvements in delivery accuracy and customer engagement .AND AT MACYS, Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.& HUMAN RESOURSE To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Uber Eats
10.2022 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.

Head Service Cashier

LEGENDS AT YANKEE STAIDIUM
04.2009 - 03.2020
  • Operated cash register to record transactions accurately and efficiently.
  • Trained team members on cash register operation and cash handling.
  • Collaborated with management to develop strategies for enhancing .overall customer experience.
  • Implemented loss prevention measures through vigilant monitoring of transactions and suspicious activity.
  • Communicated with customers and team members to solve problems.

CASHIER /Salesperson

Macy's
10.2015 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Receptionist Assistant

Human Resources Department
02.2016 - 11.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

BRONX OUTREACH HIGH SCHOOL
The Bronx, NY
06.1989

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Clean Driving Record
  • GPS Navigation

LOVE TO COOK

I BEEN COOKING SENCE I WAS A LITTLE GIRL WATCHING  MY MOM AND SIBLING COOK,IT GIVE ME A CHANCE TO BE CREATIVE, I ADORE CHOPPING, STIRRING AND TASTING.FOOD SO KNOW ON MY FREE TIME I TRY TO BE CREATIVE WITH MY FOOD .

Timeline

Delivery Driver

Uber Eats
10.2022 - 03.2023

Receptionist Assistant

Human Resources Department
02.2016 - 11.2017

CASHIER /Salesperson

Macy's
10.2015 - 06.2018

Head Service Cashier

LEGENDS AT YANKEE STAIDIUM
04.2009 - 03.2020

High School Diploma -

BRONX OUTREACH HIGH SCHOOL
Francetta Bell