FRANCHELINA F FELIZ VALERIO
The Bronx,United States
Summary
Results-oriented Banking Professional with experience in delivering high-quality customer service and maximizing client satisfaction. Achieved increased bank profits through persuasive communication and in-depth product knowledge. Improved transaction processing times and enhanced customer satisfaction by providing prompt and efficient service in fast-paced financial environments.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Associate Banker
Chase Bank
New York, New York
08.2024 - Current
- Assisted customers with account inquiries and processed transactions to ensure smooth banking experiences.
- Educated clients on banking products and services to empower informed financial decisions.
- Managed daily cash balancing and maintained accurate.
- Conducted training sessions for new employees to ensure understanding of job responsibilities.
Assistant Store Supervisor
Itsugar
New York, USA
03.2023 - 06.2024
- Managed inventory through regular cycle counts and loss prevention strategies, ensuring stock accuracy and minimizing shrinkage.
- Enhanced staff performance by implementing ongoing monitoring and timely training updates, fostering a more skilled team.
- Maintained open communication with senior management, completing accurate and current records detailing daily activities and notable incidents.
Electrical Project Coordinator
Ohms Electrica
Margate, USA
01.2022 - 01.2023
- Coordinated project activities with government and regulatory agencies to ensure compliance and alignment with project goals.
- Collaborated with large customers, internal personnel, and vendors to enhance product quality and customer satisfaction while maintaining schedule and profitability.
- Coordinated with suppliers to secure necessary components and equipment, facilitating timely projects.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FLSkills
- Customer relationship management
- Customer service
- Cash management
- Banking regulations
- Excellent Communication
Languages
English
Full Professional
A1
Spanish
Native/ Bilingual
A1
Middle Initial
F
Timeline
Associate Banker
Chase Bank
08.2024 - Current
Assistant Store Supervisor
Itsugar
03.2023 - 06.2024
Electrical Project Coordinator
Ohms Electrica
01.2022 - 01.2023
High School Diploma -
Coconut Creek High School