Franchelle Gilford
Valdosta,GA
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
1
1
year of professional experience
Work History
Residential Care Specialist
Legacy
01.2024 - Current
- Advocated for residents'' rights and interests within the organization, ensuring their voice was heard in decision-making processes.
- Developed strong relationships with residents and their families, ensuring open communication and trust.
- Supported residents in navigating difficult emotional situations through compassionate listening and targeted interventions when appropriate.
- Improved the living environment by maintaining clean and organized residential spaces for optimal comfort and safety.
Behavorial Health Associate
Greenleaf
03.2023 - Current
- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Assisted in the development of customized care strategies that addressed patients'' unique needs, strengths, and challenges.
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Assisted in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Education
Bachelor of Science - Forensic Science
American InterContinental University
Schaumburg, IL02.2024
Associate of Science - Criminal Justice
American InterContinental University
Schaumburg, IL07.2022
Skills
- Compassionate Caregiving
- Housekeeping tasks
- Empathy and patience
- Hygiene support
- Safety awareness
Timeline
Residential Care Specialist
Legacy
01.2024 - Current
Behavorial Health Associate
Greenleaf
03.2023 - Current
Bachelor of Science - Forensic Science
American InterContinental University
Associate of Science - Criminal Justice
American InterContinental University
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