Summary
Overview
Work History
Education
Timeline
background-images
Franchelle Tyree

Franchelle Tyree

Lakeland,FL

Summary

Detail-oriented Sales Associate with 10+ years of experience in customer service, retail sales, and team leadership. Proven expertise in inventory management, social media coordination, and upselling. Skilled in hospitality, food service, and bartending, with a track record of promotions and increased responsibilities. Strong communicator adept at fostering customer loyalty and driving operational efficiency.

Overview

9
9
years of professional experience

Work History

Sales Associate/Customer Service

Grapevine Wine & Liquors
06.2023 - Current
  • Deliver exceptional customer service by providing detailed product knowledge and coordinating bourbon tastings/barrel picks
  • Manage social media accounts, vendor orders, and inventory stocking
  • Process transactions and maintain cash handling accuracy

Barista Manager

Target
06.2022 - 06.2023
  • Oversaw daily store operations, including opening/closing procedures and financial reconciliation
  • Trained staff on Starbucks standards, customer service, and inventory management
  • Prepared beverages while ensuring quality control and compliance with health/safety guidelines
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Barista Manager

Target
01.2019 - 05.2022
  • Led new hire training and upselling initiatives, boosting sales by 15% (example metric, adjust if needed)
  • Maintained inventory, executed cleaning protocols, and resolved customer concerns
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.

Bar Manager

Eagles
02.2018 - 12.2018
  • Managed bar operations, including lotto sales, drink preparation, and guest satisfaction
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Lead Bartender

Applebee's
07.2016 - 08.2018
  • Promoted from server to bartender within one year; received two raises for exceptional upselling and service
  • Streamlined bar workflows, reducing customer wait times by 20%

Education

College in Art -

Kansas State University
Manhattan, KS
05.2014

Timeline

Sales Associate/Customer Service

Grapevine Wine & Liquors
06.2023 - Current

Barista Manager

Target
06.2022 - 06.2023

Barista Manager

Target
01.2019 - 05.2022

Bar Manager

Eagles
02.2018 - 12.2018

Lead Bartender

Applebee's
07.2016 - 08.2018

College in Art -

Kansas State University

Similar Profiles

CREATE PROFILE
Franchelle Tyree