Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Kuriger

Courtney Kuriger

Customer Service/ Sales
Springtown,TX

Summary

Experience in a variety of office and retail positions that were focused on customer service allows me to communicate effectively with all individuals, facilitating teamwork, and ensuring a high level of customer service is provided. With a strong background in safety combined with attention to detail and multitasking skills and fast learning ability ensures that I will be an asset to the team. Authorized to work in the US for any employer and highly motivated.

Overview

12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Sales Associate/Customer Service

National Roper's Supply
Weatherford, TX
11.2022 - Current


  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Medical Receptionist

Wise Health System
Decatur, TX
06.2018 - 07.2020


  • Able to work independently and collaboratively with team members
  • High standard of written English
  • Outstanding organization and attention to detail
  • Microsoft Office
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

RTM Clerk

Lowe's Home Improvement
Lake Worth, TX
02.2011 - 05.2018


  • Building and maintaining professional relationships
  • Managed timely and effective replacement of damaged or missing products.
  • Investigated and resolved accounting, service and delivery concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

College - Occupational and Environmental Health and Safety

Tarrant County College
01.2013 - 05.2015

Skills

Social perceptiveness

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Certification

OSHA Construction Safety and Health

Timeline

Sales Associate/Customer Service

National Roper's Supply
11.2022 - Current

Medical Receptionist

Wise Health System
06.2018 - 07.2020

College - Occupational and Environmental Health and Safety

Tarrant County College
01.2013 - 05.2015

RTM Clerk

Lowe's Home Improvement
02.2011 - 05.2018

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Courtney KurigerCustomer Service/ Sales