Phillip Holler
Springtown,TX
Summary
Dynamic Sales Manager with a proven track record in relationship building, operational efficiency, and driving sales results. Expertise in developing strategic pricing and customer service initiatives that enhance client satisfaction and profitability.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Manager
AZZ Galvanizing Services
Hurst, Texas
12.2017 - Current
- Developed relationships with clients to understand their needs and preferences.
- Participated in training sessions to learn product knowledge and sales techniques.
- Managed customer inquiries through various communication channels.
- Maintained accurate records of customer interactions and sales activities.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Built sales forecasts and schedules to reflect desired productivity targets.
Plant Manager
AZZ Galvanizing Services
Big Spring, Texas
09.2015 - 08.2016
- Directed daily operations to ensure efficient production flow.
- Managed workforce scheduling to optimize labor resources and productivity.
- Collaborated with quality control teams to uphold product quality standards.
Plant Manager
AZZ Galvanizing
Nashville, Tennessee
02.2011 - 09.2015
- Directed daily operations to ensure efficient production flow.
- Managed workforce scheduling to optimize labor resources and productivity.
- Implemented safety protocols to maintain compliance with industry standards.
- Monitored equipment maintenance schedules to prevent downtime and repairs.
- Collaborated with quality control teams to uphold product quality standards.
- Analyzed production data to identify process improvement opportunities.
- Communicated with suppliers to ensure timely delivery of materials and resources.
- Managed the daily operations of the plant, including scheduling personnel and equipment.
- Monitored plant performance metrics, such as throughput, quality, cost, and safety.
- Ensured compliance with all applicable laws and regulations.
- Planned and coordinated maintenance activities for the facility.
- Analyzed current production processes to identify areas of improvement.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Identified and resolved operational issues in a timely manner.
- Improved workflow processes to maximize efficiency and enhance operations.
- Established goals for improving productivity, product quality, safety standards.
- Oversaw employees and related programs to maximize team productivity and facility output.
- Negotiated contracts with vendors for materials needed for production operations.
- Provided guidance and mentorship to team members on career development paths.
- Assigned tasks to employees based on their skillset and experience level.
- Supervised team members across multiple departments within the plant environment.
- Gave direction and leadership to all levels of employees and managers.
- Eliminated materials waste and unnecessary labor hours to reduce costs.
- Increased plant safety by implementing proactive strategies and well-structured training.
- Developed and administered budgets for inventory, labor hours and overhead expenses.
- Oversaw production budget and approved expenditures to direct spending.
- Met or exceeded target for on-time customer shipments.
Sales Manager
North American Galvanizing
Hurst, Texas
05.2003 - 07.2010
- Developed relationships with clients to understand their needs and preferences.
- Collaborated with team members to improve customer service strategies.
- Managed customer inquiries through various communication channels.
- Maintained accurate records of customer interactions and sales activities.
Sales Manager
Namasco
Dallas, Texas
08.1999 - 01.2003
- Developed relationships with clients to understand their needs and preferences.
- Collaborated with team members to improve customer service strategies.
- Maintained accurate records of customer interactions and sales activities.
Education
Bachelor of Science - Speech Communication
Texas Christian University
Fort Worth, TX05-1995
Skills
- Client relationship management
- Sales strategy development
- Pricing strategy
- Technical support
- CRM software
- Market analysis
Certification
- American Galvanizer's Association Master Galvanizer
Timeline
Sales Manager
AZZ Galvanizing Services
12.2017 - Current
Plant Manager
AZZ Galvanizing Services
09.2015 - 08.2016
Plant Manager
AZZ Galvanizing
02.2011 - 09.2015
Sales Manager
North American Galvanizing
05.2003 - 07.2010
Sales Manager
Namasco
08.1999 - 01.2003
Bachelor of Science - Speech Communication
Texas Christian University