FRANCHESCA CARRION
APOPKA,Florida
Summary
Esthetician with over 12 years of extensive experience in management and customer service, adept at enhancing client satisfaction and team productivity. Proven track record in streamlining operations and fostering a collaborative work environment. Bilingual communicator with strong problem-solving skills, ready to leverage expertise in a dynamic setting.
Overview
13
13
years of professional experience
Work History
STORE MANAGER
Metro by T-Mobile
Eustis, Florida
09.2023 - 09.2024
- Led team to enhance customer satisfaction, boosting sales by 12% through strategic initiatives.
- Streamlined inventory management, reducing stock discrepancies and improving efficiency.
- Implemented training programs, enhancing staff skills and fostering a collaborative environment.
CEO (OWNER)
Inaru Body And Beauty
08.2021 - 05.2023
- Led business operations, enhancing client satisfaction and employee productivity.
- Streamlined appointment scheduling, boosting efficiency and reducing wait times.
- Implemented body sculpture techniques, attracting a diverse clientele.
- Managed team dynamics, fostering a collaborative and supportive work environment.
DEBT COLLECTOR AGENT
Synchrony Bank
03.2020 - 07.2021
- Developed plans, located debtors to begin recovery process, and negotiated payments.
- Handled inbound and outbound calls.
TRAINER / TEAM LEAD
Target
03.2018 - 09.2019
- Trained all new employees.
- Provided exceptional customer service and managed merchandise organization.
MANAGER
Walgreens
07.2011 - 09.2017
- Responsible for cash handling, opening/closing store, and receiving merchandise.
- Conducted team meetings and optimized store zoning for efficiency.
Education
HIGH SCHOOL DIPLOMA - undefined
AD College
FACIAL SPECIALIST AND LASER TECHNICIAN - undefined
Hollywood Institute
03.2021
Skills
- Communication skills
- Interpersonal skills
- Problem solving
- Customer service
- Cash handling
- Training and development
- Management expertise
- Bilingual proficiency
LANGUAGES
Spanish (Native)
English (Native)
ADDITIONAL INFORMATION
- SKILLS AND ABILITIES
- Welcoming and positive attitude
- Ability to build rapport with ease
- Mastery of communication
- Excellent interpersonal and problem-solving skills
- Enjoy daily challenges and stay motivated to learn
- Fluent in Spanish and English
Timeline
STORE MANAGER
Metro by T-Mobile
09.2023 - 09.2024
CEO (OWNER)
Inaru Body And Beauty
08.2021 - 05.2023
DEBT COLLECTOR AGENT
Synchrony Bank
03.2020 - 07.2021
TRAINER / TEAM LEAD
Target
03.2018 - 09.2019
MANAGER
Walgreens
07.2011 - 09.2017
HIGH SCHOOL DIPLOMA - undefined
AD College
FACIAL SPECIALIST AND LASER TECHNICIAN - undefined
Hollywood Institute