Franchesca Cobb
Gainesville,FL
Summary
Dedicated housekeeping professional with a proven track record at VA Malcolm Randall Medical Center, excelling in multitasking and professionalism. Skilled in purchase order processing and enhancing operational efficiency, I consistently improved guest satisfaction through meticulous cleaning and effective team collaboration, ensuring a pristine environment and fostering positive relationships.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Reliable Purchaser with a commitment toward strengthening and maintaining vendor relations. Accomplished in material resource planning and ERP procedures. Motivated, driven, and dedicated to meeting corporate deadlines.
Overview
8
8
years of professional experience
Work History
Housekeeping Aide
VA Malcolm Randall Medical Center
08.2022 - Current
- Maintained cleanliness and sanitation standards in patient care areas.
- Assisted with daily housekeeping tasks, ensuring efficient operations.
- Operated cleaning equipment, adhering to safety protocols and procedures.
- Collaborated with healthcare staff to prioritize cleaning needs effectively.
- Conducted routine inspections to identify and address maintenance issues.
- Adapted quickly to changing schedules and emergency cleaning requirements.
- Trained new staff on proper cleaning techniques and safety practices.
- Implemented strategies for improving overall efficiency in housekeeping operations.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Dusted and polished surfaces to achieve attractive shine.
- Transported soiled linens to laundry facilities.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Removed soiled sheets, washcloths and towels.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Trained other staff members by physically demonstrating complex tasks.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Coordinated with other departments such as maintenance and front desk staff for efficient communication regarding room status updates or other concerns affecting guests'' stay experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Returned emptied garbage receptacles to proper locations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Hang, cleaned and rehung draperies to maintain freshness.
Team Member
Roses
Gainesville, FL
01.2020 - 01.2021
- Maintained cleanliness and sanitation standards in patient care areas.
- Assisted with daily housekeeping tasks, ensuring efficient operations.
- Operated cleaning equipment, adhering to safety protocols and procedures.
- Collaborated with healthcare staff to prioritize cleaning needs effectively.
- Conducted routine inspections to identify and address maintenance issues.
- Adapted quickly to changing schedules and emergency cleaning requirements.
- Trained new staff on proper cleaning techniques and safety practices.
- Implemented strategies for improving overall efficiency in housekeeping operations.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Dusted and polished surfaces to achieve attractive shine.
- Transported soiled linens to laundry facilities.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Removed soiled sheets, washcloths and towels.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
- Ensured prompt response to special requests from guests or management, fostering positive customer relationships.
- Demonstrated flexibility in scheduling availability to accommodate periodic fluctuations in staffing needs due to vacations or absences among team members.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Trained other staff members by physically demonstrating complex tasks.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Coordinated with other departments such as maintenance and front desk staff for efficient communication regarding room status updates or other concerns affecting guests'' stay experience.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished fixtures to achieve professional shine and appearance.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Returned emptied garbage receptacles to proper locations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Hang, cleaned and rehung draperies to maintain freshness.
HSW2
Tacachale
Gainesville, FL
12.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Team Member
McDonald's
Gainesville, FL
05.2017 - 12.2018
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Assisted team members with food preparation and assembly to meet demand during peak hours.
- Maintained cleanliness of dining area and kitchen, enhancing overall restaurant appearance and hygiene.
- Handled cash register transactions accurately, providing change and receipts promptly.
- Collaborated with team to streamline workflow, improving order accuracy and speed of service.
- Adapted quickly to changing menu items, demonstrating flexibility in a dynamic environment.
- Participated in training new employees on operational procedures and customer engagement techniques.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Monitored and verified merchandise for proper prices and labels.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Developed marketing materials to promote in-store events and special promotions.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Participated in community events, strengthening store's local engagement and reputation.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Contributed to store's online presence by updating website and social media platforms with current promotions.
- Improved customer satisfaction by quickly helping each person find desired items.
- Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
- Assisted in inventory management to prevent stock shortages and overages.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Enhanced store security measures, reducing incidents of theft and loss.
- Reduced wait times for customers by implementing more efficient checkout process.
- Increased sales through effective product placements and persuasive communication skills.
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
- Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
Education
High School Diploma -
Alachua County Department of Education
Gainesville, FLSkills
- Purchase order processing
- Purchasing oversight
- Multitasking
- Professionalism
Timeline
Housekeeping Aide
VA Malcolm Randall Medical Center
08.2022 - Current
Team Member
Roses
01.2020 - 01.2021
HSW2
Tacachale
12.2018 - 01.2019
Team Member
McDonald's
05.2017 - 12.2018
High School Diploma -
Alachua County Department of Education