Franchesca Coffey
Albuquerque
Summary
Dynamic Inventory Specialist with Walgreens Boots Alliance, recognized for enhancing inventory accuracy and streamlining warehouse operations. Proven ability in customer service and teamwork, successfully training new employees and improving space utilization. Skilled in inventory control and material handling, ensuring efficient shipping and receiving processes while maintaining a safe work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Walgreens Boots Alliance
02.2022 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Improved warehouse space utilization with strategic reorganization of stock areas.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Led project to identify and phase out slow-moving stock, freeing up valuable warehouse space.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Environmental Services Housekeeper
VA Hospital
05.2021 - 11.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Customer Service Representative
DK Gas Station
02.2021 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2010
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Shipping and receiving
- Warehouse operations
- Heavy lifting
- Order picking and processing
- Material handling
- Stocking and organization
Certification
- License - CLASS A CDL
- N,
Timeline
Inventory Specialist
Walgreens Boots Alliance
02.2022 - Current
Environmental Services Housekeeper
VA Hospital
05.2021 - 11.2021
Customer Service Representative
DK Gas Station
02.2021 - 04.2021
High School Diploma -
Penn Foster Career School
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