Francheska Sanchez

• Help and guidance Sponsors on onboarding, rehiring, updates, conversions, etc. in GetAccess Support, which is the contractor management system at Pfizer Inc.
• Promote quality customer services via Emails, Calls or Teams, manage the tickets queue, implement or improve customer support, and evaluate the team's progress over time. I lead the team by example, demonstrating the most effective customer engagement techniques and providing feedback on an employee's work performance.
• Weekly Reports of Duplicate Accounts, Account Codes, etc.
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Customer service representative at the Link Café food area responsible for processing payments and resolution of customer issues. Additionally, as Team Leader place supply orders, perform inventory on a weekly basis, supervise Lean Café food service employees during day shift.

Organize and coordinate daily activities including food preparation, cleaning, and stocking.

Inspects food quality and determines disposition in accordance with regulation and procedures.

Certified Food Service Sanitation Manager responsible for supervision and instruction of food sanitation workers, trainer of employees in techniques of sanitary food handling ad proper maintenance of the food establishment in accordance with regulations and procedures.