FRANCIA JEAN
Lehigh Acres
Summary
Compassionate Patient Care Technician with hands-on experience in hospital and long-term care environments. Proficient in vital sign monitoring, patient support, and assisting with activities of daily living. Known for strong teamwork, professionalism, and commitment to safe, patient-centered care.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Physician Regional
Naples
03.2025 - Current
- Provide daily care and mobility assistance for patients.
- Monitor and record vital signs, intake, and output.
- Assist nurses and physicians with procedures and specimen collection.
- Document patient information accurately in EHR systems.
- Support patient education and ensure comfort.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
Warehouse Associate
Amazon, Inc.
01.2024 - 07.2025
- Prepared and processed orders accurately and efficiently.
- Maintained inventory using barcode scanning technology.
- Packaged products for shipment according to company standards.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Substitute Teacher
Gateway Charter School
01.2021 - 07.2025
- Taught and supervised students across grade levels.
- Supported students with special needs and adapted lesson.
- Managed classroom behavior to maintain a positive learning environment.
- Supervised students during lunch and recess to promote safety and engagement.
- Provided classroom instruction outlined in teacher's lesson plans.
Education
Diploma - Practical Nursing
Naples Nursing Academy
01.2026 - 02.2026
Diploma - medical assistant
ATA college
Diploma -
EastLee County High School
Skills
- Patient Care and Bedside Support
- Vital Signs Collection and Documentation
- Specimen Collection and Processing
- HIPAA Compliance
- Electronic Health Records (EHR) Management
- Infection Control and Safety Protocols
- Immunization Administration
- Instrument Sterilization
- Teamwork and Communication
Languages
- French
- English
- Haitian Creole
Languages
English
Professional
Timeline
Diploma - Practical Nursing
Naples Nursing Academy
01.2026 - 02.2026
Patient Care Technician
Physician Regional
03.2025 - Current
Warehouse Associate
Amazon, Inc.
01.2024 - 07.2025
Substitute Teacher
Gateway Charter School
01.2021 - 07.2025
Diploma - medical assistant
ATA college
Diploma -
EastLee County High School