Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Francia Jules - Eveque

West Palm Beach,FL

Summary

I am a devoted home health aide that provides clients with outstanding professional communication and organization skills. Ensuring patient safety and promoting satisfaction with facility services are priorities for me. An efficient worker with strong time management skills who can solve problems by applying critical thinking. Also skilled medical assistant with over 10 years of experience working in demanding clinical environments. I am very good at building relationships and interacting with people in a quality- and safety-driven manner. Very aware of how to collaborate across disciplines to enhance care and meet patient demands. My demeanor is lively and professional, and I have great bedside manners and charting abilities. As well as, a kindhearted certified nursing assistant dedicated to attending to her patients' medical and personal needs, concentrating on offering top-notch care to patients from diverse backgrounds.

Overview

24
24
years of professional experience
14
14
Certification

Work History

Retail Sales Associate

Easy Pickings
Elizabeth, NJ
01.2000 - 06.2001
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Bagged or packaged purchases and wrapped gifts.

Cashier

Win Dixie
West Palm Beach, FL
06.2001 - 12.2003
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Security Officer

Kent Security
Boca Raton, FL
01.2002 - 02.2003
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Enforced access control measures in accordance with established procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.

Security Officer

United K-9 Special Patrol
Wellington, FL
12.2003 - 12.2012
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Provided friendly and professional assistance to employees, visitors and customers.

Medical Assistant

Dr. Ana, Thyroid & Diabetic Doctor
Palm Springs, FL
07.2008 - 06.2010
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Home Health Aide

Horizon Health Care
North Palm Beach, FL
12.2012 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.

Education

Associate of Arts - Health Administration

Palm Beach State College
Lake Worth, FL
12-2021

Skills

  • Vital signs monitoring
  • Compassionate client care
  • Patient Relations
  • Medical terminology knowledge
  • Phone and Email Etiquette

Languages

English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Spanish
Professional
French
Native/ Bilingual

Certification

Communicating with the Cognitively Impaired Clients - June 30th, 2022

Medical Records Documentation & Legal Aspect Appropriate to Nurse Assistants - June 30th, 2022

Infection Control - July 1st, 2022

Residents Rights - June 30, 2022

Medical Error Prevention and Safety - July 1, 2022

HIV/AIDS/OSHA/BBP -July 6, 2022

Alzheimer's Disease & Dementia Related Aging Disease - July 5, 2022

Domestic Violence - July 6, 2022

Assisting With Self-Administration of Medications(Med Tech) - July 5, 2022

Certified Nurse Assistant(CNA) - December 10th, 2022

Home Health Aide(HHA) - December 20th, 2001

Medical Assistant - May 2008

Phlebotomy - April, 2010

CPR License - Janurary 25, 2024

Timeline

Home Health Aide

Horizon Health Care
12.2012 - Current

Medical Assistant

Dr. Ana, Thyroid & Diabetic Doctor
07.2008 - 06.2010

Security Officer

United K-9 Special Patrol
12.2003 - 12.2012

Security Officer

Kent Security
01.2002 - 02.2003

Cashier

Win Dixie
06.2001 - 12.2003

Retail Sales Associate

Easy Pickings
01.2000 - 06.2001

Associate of Arts - Health Administration

Palm Beach State College

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Francia Jules - Eveque