Retail Sales Associate
JOANN Fabrics and Crafts
Laurel, MD
10.2023 - Current
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Assisted customers with finding the right product for their needs.
- Ensured compliance with all applicable laws regarding sale of age-restricted items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
