Francia Montes De Oca

• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Open and close the store
• Deposits
• Inventory
• Do the feul order
• Talk to vendors and make deals
• Recruits new customers by submitting the aplication for credit

+train new employees Certified operator CtrainingDo the feul order10 years experience running the gas stationResolve angry issues in between customers and atendantRecuperation of lost customers be sure that the transaccions are made in a fast and efficiency Bring great happy attitude to the work placeMaintain a gud work environment Edit or add your own

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Almost 2 decades of custumer service experiences
• Management oand resolve angry customers complaints by resolving the issue in a pacific and friendly fast maner

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.