Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francia Naranjo De Mercedes

Paterson,NJ

Summary

Personable and reliable individual with strong communication and organizational skills. Well-versed in customer service principles and proficient in cash handling and transaction management. Capable of fostering positive shopping experience and ensuring efficient checkout operations.

Offering strong foundation in customer service and willingness to learn and grow within retail environment. Brings ability to quickly grasp new concepts and master essential cashiering procedures. Ready to use and develop communication and organizational skills in [Desired Position] role.

Developed key skills in fast-paced retail environment, focusing on customer satisfaction and efficient transaction processing. Seeking to transition into new field, utilizing strengths in team leadership and problem-solving. Committed to leveraging these abilities to contribute to dynamic and collaborative workplace.

Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

5
5
years of professional experience

Work History

Cashier Supervisor

TJX
08.2020 - 06.2022
  • Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Packer Associate

Spectra Personnel Services
06.2018 - 09.2018
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.

Babysitter

Independant
10.2017 - 06.2018
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

Bachelor of Arts - Architecture (not Finished)

University UCE
Dominican Republic

Bachelor of Arts - Graphic Design (not Finished)

Passaic County Community College
Paterson, NJ

No Degree - Fashion Illustration

Escuela Altos De Chavon
Dominican Republic
04-2013

High School Diploma -

Politécnica Fe Y Alegria
Dominican Republic
09-2011

Skills

  • Cashier training
  • Complaint resolution
  • Workplace safety
  • Operational efficiency
  • Bank deposit preparation
  • Task delegation
  • Customer complaint handling
  • Cashier supervision
  • Customer service
  • Team leadership
  • Punctual and reliable
  • Till counting
  • Safety procedures
  • Customer complaint resolution
  • Cash handling expertise

Languages

Español
Native or Bilingual

Timeline

Cashier Supervisor

TJX
08.2020 - 06.2022

Packer Associate

Spectra Personnel Services
06.2018 - 09.2018

Babysitter

Independant
10.2017 - 06.2018

Bachelor of Arts - Architecture (not Finished)

University UCE

Bachelor of Arts - Graphic Design (not Finished)

Passaic County Community College

No Degree - Fashion Illustration

Escuela Altos De Chavon

High School Diploma -

Politécnica Fe Y Alegria
Francia Naranjo De Mercedes