Francine Arce
Dallas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant Heart and Vascular Center
UT Southwestern Medical Center
09.2022 - Current
- Documented vital signs and health history for patients in clinic
- Directed patients to exam rooms, and prepared for physician examinations.
- Scan and Upload faxes to patients chart, Uploading Images, Scheduling patients for future appointments, Transcribe patient orders including laboratory tests, radiology tests and medications
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant Urology Department
UT Southwestern Medical Center
03.2021 - 09.2022
- Vital patients for more than 300+ daily, Prep and assist with patients for Bluelight, Cystoscopy, Botox, Fusion Biopsy, TRUS Biopsy, Bladder Biopsy, Vasectomies, Fulguration, Ambu Scope, Gold Seed, Processing Room: Clean Enzymatic, Run scope through OER for 27 minutes, Auto Clave, Clean Vasectomy and Sperm Extraction Tray, Clean BlueScope and run through V-PRO, Botox Tray and run through V-PRO, Running Urinalysis, Performing Post-Void Residual Urine Test and Flow Rate Test, Reminder Calls, Setting up exam rooms and procedures rooms, Maintains adequate stock of supplies as required, Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning of all equipment, Serves as preceptor and resource for newly-hired medical assistants by activity participating on their integration into the department
Admission Rep/ Patient Access Rep I
UT Southwestern Medical Center
03.2019 - 03.2021
- Register/Schedule patients for labs and imaging, Update patient’s demographics and insurance information, Verifying patients name to prevent wrong patient getting checked in, Add or correcting insurance and Medicare, Verified patient insurance coverage and collected required co-payments and prior authorization, Works in collaborative manner with peers and ability to communicate verbal with all level of associates, Print and prepare all proper documents documents/labels for services provided, Maintain daily productivity goals and key performance indicators
- Handled patients complaints quickly and professionally to restore patients confidence
- Greeted patients warmly to set tone of patients experience and provide welcoming and friendly atmosphere.
Certified Medical Assistant
TriCare Chiropractic
09.2016 - 01.2017
- Schedule/Reschedule patients, Billing, Reminder call to patients for treatment, Referrals, Charting, Answering phones, Ran daily sales report
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant (Externship)
Phases of Life
08.2016 - 09.2016
- Verify insurance, Schedule/Reschedule patients, Answered phones, Collect insurance co-pays,
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assistant Program -
Concorde Career College
Grand Prairie, TXHigh School Diploma -
Bishop Dunne Catholic School
Dallas, TXLicensed Nurse’s Aide -
Mountain View Community College
Dallas, TX01.2015
Skills
- Medical Billing
- HIPAA Compliance
- Procedure Assistance
- Medical Terminology
- Payment Collection
- Patient Flow Management
- Patient Scheduling
- Fluent in Spanish
- Patient Assessments
- Vital Sign Monitoring
- Medical Billing and Coding
- Emergency Response Preparedness
- Medical Office Administration
Timeline
Medical Assistant Heart and Vascular Center
UT Southwestern Medical Center
09.2022 - Current
Medical Assistant Urology Department
UT Southwestern Medical Center
03.2021 - 09.2022
Admission Rep/ Patient Access Rep I
UT Southwestern Medical Center
03.2019 - 03.2021
Certified Medical Assistant
TriCare Chiropractic
09.2016 - 01.2017
Medical Assistant (Externship)
Phases of Life
08.2016 - 09.2016
Medical Assistant Program -
Concorde Career College
High School Diploma -
Bishop Dunne Catholic School
Licensed Nurse’s Aide -
Mountain View Community College
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