Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francine Collins

Morgantown,KY

Summary

Dynamic Registered Medical Assistant with extensive experience. Excelling in patient communication and clinical documentation. Proven ability in immunization administration and laboratory specimen collection, enhancing patient care and outcomes. Recognized for fostering strong patient-provider relationships and maintaining HIPAA compliance in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Registered Medical Assistant

Ohio County Healthcare
05.2022 - 12.2024
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.

Registered Medical Assistant/Office Manager

Full Family Care
09.2021 - 11.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.

Registered Medical Assistant

Graves Gilbert Walk-in Clinic
07.2018 - 01.2021
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Enhanced patient care by efficiently performing routine tests and measurements.
  • Collaborated with the healthcare team to create personalized care plans for patients.

Registered Medical Assistant

Graves Gilbert/Cardiology
04.2015 - 07.2019
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.

Education

Associate of Applied Science - Nursing

Southern Kentucky Community Technical College
Bowling Green, KY
05-2027

Associate of Science - Registered Medical Asstiant

Ross Education
Bowling Green, KY
04-2016

Skills

  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Medication administration

Timeline

Registered Medical Assistant

Ohio County Healthcare
05.2022 - 12.2024

Registered Medical Assistant/Office Manager

Full Family Care
09.2021 - 11.2024

Registered Medical Assistant

Graves Gilbert Walk-in Clinic
07.2018 - 01.2021

Registered Medical Assistant

Graves Gilbert/Cardiology
04.2015 - 07.2019

Associate of Applied Science - Nursing

Southern Kentucky Community Technical College

Associate of Science - Registered Medical Asstiant

Ross Education

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Francine Collins