FRANCINE DELAFIELD
Dade City,FL
Summary
Experienced customer service professional skilled in coordinating projects, purchases, and managing customer needs. Possessing a meticulous and resilient approach, I excel in handling diverse issues. Strong understanding of accounts receivable and payable, as well as customer service regulations and standards. Consistently deliver exceptional service and exceed expectations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office manager / Accounting
Pool Matters LLC.
01.2007 - Current
Administrator assistant
Blue Collar Equipment Sales Inc.
01.2021 - 01.2024
Accounting Specialist / Customer Service
Hobby Bros Inc.
01.2021 - 01.2023
Cashier / Customer service
Publix Supermarket
01.2015 - 01.2018
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FLSkills
- Retail store support
- Money handling abilities
- Computer proficient
- QuickBooks accounts payable and receivable
- Developed highly empathetic client relations and earn reputation for exceeding service standard goals
- Consult with outside parties regarding discrepancies and create effective solutions
- Responded to customers request, offering excellent support and tailored recommendations to address each and every ones needs
- Promoted superior experience by addressing customers concerns, demonstrate empathy and resolve problems promptly
- Investigate and resolved customer inquiries and complaints quickly
- Promptly respond to inquiries and requests from prospective customers
Certification
State license for contracting
Timeline
Administrator assistant
Blue Collar Equipment Sales Inc.
01.2021 - 01.2024
Accounting Specialist / Customer Service
Hobby Bros Inc.
01.2021 - 01.2023
Cashier / Customer service
Publix Supermarket
01.2015 - 01.2018
Office manager / Accounting
Pool Matters LLC.
01.2007 - Current
High School Diploma -
Zephyrhills High School
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