Francine Faltinsky
Yonkers,NY
Summary
I’m a self motivated indidual who takes great pride in my work and place of employment. I am dedicated, and always eager to continue learning. I’m an optimistic person and a great team player and motivator!
Overview
2026
2026
years of professional experience
Work History
Veterinarian Receptionist
Nanuet Animal Hospital
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Assisted veterinarians with animal handling, fecals, and some procedures
Teacher's Assistant
Alcott Montessori School
09.1999 - Current
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Customized instructional strategies to align with diverse student needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts of the Montessori method
Sales Associate
Joanne’s Fabrics
06.2023 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Retail Associate
Bed Bath & Beyond
03.2015 - 06.2023
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Activities Assistant
Mahlotz nursing Home
06.2013 - 09.2015
- Kept activities spaces organized, clean and tidy.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Upheld positive quality of life standards for residents of all ability levels.
Medical Assistant/Secretary
Dr. Hale,Rajendran&Janis
05.1997 - 12.1999
- Assisted with routine projects by typing, calculating and coordinating documents or spreadsheets.
- Assist doctor with office procedures
Medical Receptionist
Steven Bodine,MD
01.1998 - 09.1999
- Checked patients in and out for appointments
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Transcribed all doctors notes
Reservation Specialist
Royal Regency Hotel
12.1997 - 09.1999
- Researched and resolved customer issues.
- Made reservations for customers and accurately entered personal information into computer system.
- Communicated with customers regarding concerns, inquiries and complaints.
Education
Wildlife Rehabilitation
NYS Department of Environmental Conservation
Albany, NYAssociate of Arts - Early Childhood/Liberal Arts
Elizabeth Seton College
Yonkers, NY06.1986
Skills
- Materials Preparation
- Customer care
- Progress Reporting
- I’m a NYS licensed Wildlife Rehabilitator
- Assisting both with animals and humans!
Timeline
Sales Associate
Joanne’s Fabrics
06.2023 - 06.2025
Retail Associate
Bed Bath & Beyond
03.2015 - 06.2023
Activities Assistant
Mahlotz nursing Home
06.2013 - 09.2015
Teacher's Assistant
Alcott Montessori School
09.1999 - Current
Medical Receptionist
Steven Bodine,MD
01.1998 - 09.1999
Reservation Specialist
Royal Regency Hotel
12.1997 - 09.1999
Medical Assistant/Secretary
Dr. Hale,Rajendran&Janis
05.1997 - 12.1999
Wildlife Rehabilitation
NYS Department of Environmental Conservation
Associate of Arts - Early Childhood/Liberal Arts
Elizabeth Seton College
Veterinarian Receptionist
Nanuet Animal Hospital
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