Developed training programs & SOPs to improve staff performance and knowledge retention
Spearheaded implementing a new POS system and trained the employees. The new POS has drastically improved sales & the efficacy of customer interactions.
Maintained a clean, organized store environment to ensure optimal presentation of products and ease of access for customers.
Created promotional campaigns that increased foot traffic and sales.
Developed strong relationships with vendors, negotiating favorable pricing and securing a consistent supply of high-quality products.
Managed daily operations, ensuring compliance with state regulations and company policies.
Barback
Victoria Bar
Portland, OR
09.2024 - 04.2025
Stocked and organized bar supplies to ensure efficient service operations.
Assisted bartenders with drink preparation and customer service during peak hours.
Prepped syrups, batched cocktails and made garnishes.
Ran food and kept the dining area clean.
Changed beer kegs.
Organized liquor and beer deliveries.
Barista
Coava Coffee Roasters
Portland, OR
08.2023 - 09.2024
Dialed in espresso and pours overs
Made handcrafted beverages
Stayed informed on year round and seasonal coffee offerings.
Prepared beverages during high volume periods with efficiency & consistency.
Prepped in house made syrups.
Maintained cleanliness and organization of workstations and service areas.
Bartender
Peyote
Las Vegas, NV
06.2022 - 05.2023
Crafted specialty drink & cocktail menu items for seasonal offerings.
Prepped syrups, garnishes and fresh juice for service.
Organized bar inventory.
Served high customer volumes during special events, nights & weekends.
Prepared specialty cocktails & poured beers.
Barista Lead
Bungalow Coffee Co
Las Vegas, NV
02.2022 - 10.2022
Supported training efforts for new hires.
Delivered an exceptional coffeehouse experience through service, beverage preparation, and maintaining cleanliness.
Prepared food items such as sandwiches & specialty toasts.
Collaborated with team members to streamline workflow during peak hours, improving overall efficiency.
Developed seasonal drinks.
Conducted inventory management to ensure availability of supplies while minimizing waste and costs.
Barista
PublicUS
LasVegas, NV
05.2019 - 03.2020
Prepped syrups, pressed juices and alternative milks.
Participated in hosting cuppings & coffee education classes.
Maintained clean workstation and common areas with regular cafe sweeps.
Retained knowledge of all food & beverage items that contained allergens, gluten etc.
Collaborated with local businesses, musicians & artists to host events at the shop.