Francine Jones
Memphis,TN
Summary
Proven to excel in fast-paced environments, I leveraged my cash handling expertise and exceptional customer service skills at Circle K to enhance shopping experiences and streamline transactions. My dedication to cleanliness and efficiency led to significant improvements in store operations, demonstrating my ability to meet and exceed employer expectations with reliability and empathy.
Overview
5
5
years of professional experience
Work History
Overnight Cashier
Circle K
Memphis, TN
01.2023 - Current
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Streamlined transaction processes for quicker customer checkouts and reduced wait times.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Assisted management with ad hoc projects such as inventory audits or seasonal merchandising changes as required.
- Collaborated with other team members to complete nightly tasks efficiently and effectively.
- Assisted in restocking shelves and merchandise displays, ensuring product availability throughout the night.
- Provided reliable and consistent coverage for overnight shifts, ensuring the continuation of store operations during non-peak hours.
Sales Associate
DD's Discount Store
Memphis, TN
11.2019 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma - English
South Sore High School
Chicago Heights, ILSkills
- Excellent customer service
- Patience and Empathy
- Cleaning and sanitization
- Cleaning
- Item scanning
- Reliability and punctuality
- Cleanliness and hygiene
- Shelf Stocking
- Money Handling
- Product stocking
Timeline
Overnight Cashier
Circle K
01.2023 - Current
Sales Associate
DD's Discount Store
11.2019 - 03.2023
High School Diploma - English
South Sore High School