Francine Lewis
Waxhaw,NC
Summary
Skilled Human Resources Analyst with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Adapt at navigating complex HR software systems to streamline administrative processes. Experienced in workers compensation as well as accounts payable.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Human Resources Analyst
The City of Monroe
Monroe, NC
07.2024 - Current
- Coordinated exit interviews with departing employees in order to obtain feedback about their experience working with the City.
- Developed job descriptions for new positions and updated existing job descriptions as needed.
- Evaluated requests for transfers or promotions to ensure compliance with city policy and applicable laws.
- Responded to inquiries from employees regarding benefits administration including health insurance coverage options.
- Provided guidance and support to managers and employees on human resource policies, procedures, and practices.
- Maintained records of personnel transactions such as hires, terminations, leaves of absence, transfers and performance reviews.
- Hired employees and processed hiring-related paperwork.
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports.
- Prepared or maintained employment records using human resources management system software (Munis).
- Scheduled or conducted new employee orientations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
Principal Account Clerk - Workers' Compensation
Hollow Hills Central School District
Dix Hills, NY
09.2015 - 05.2024
- Efficiently manage and oversee day-to-day operations of the district's workers' compensation program.
- Safeguard confidential health and personnel information of employees with the utmost discretion.
- Conduct meticulous audits and reconciliation of complex financial check payment registers managed by third-party administrators.
- Serve as the key liaison between administrators, employees, and school personnel, facilitating effective communication.
- Supervise daily attendance reports of injured employees, ensuring timely submission of required forms.
- Maintain accurate payroll records for indemnity payments and produce accrual attendance adjustments for employees on unpaid leave.
Senior Account Clerk - Accounts Payable
Half Hollow Hills Central School District
Dix Hills, NY
01.2004 - 09.2015
- Diligently managed and ensured the prompt payment of invoices and purchase orders for a district encompassing 10,000 students and 10 schools.
- Maintained daily communication and effectively resolved vendor disputes through telephone, email, and fax.
- Demonstrated proficiency in utilizing Finance Manager Computer Systems for efficient financial operations.
- Spearheaded the creation of comprehensive spreadsheets to monitor school building utility usage, enhancing cost-effectiveness.
- Provided valuable support to the Finance Manager by actively participating in capital improvement projects.
- Fostered effective communication and collaboration with diverse department personnel to ensure strict compliance with weekly warrants.
Education
Associate - Arts
NASSAU COMMUNITY COLLEGE
Skills
- Payroll Management
- Interpersonal communication
- Conflict resolution
- Organizational skills
- Background checks
- Compensation analysis
- Wages and salary
- Exit interviews
- Ability to protect all confidential documents and sensitive information
- Effective Communication
- Processing Tuition Assistance Reimbursement
- Dispute Resolution
- Surveillance Coordination
- Problem-Solving
- FMLA
- Employee onboarding
- Benefits administration
- Personnel record maintenance
- Team collaboration
- Attention to detail
Timeline
Human Resources Analyst
The City of Monroe
07.2024 - Current
Principal Account Clerk - Workers' Compensation
Hollow Hills Central School District
09.2015 - 05.2024
Senior Account Clerk - Accounts Payable
Half Hollow Hills Central School District
01.2004 - 09.2015
Associate - Arts
NASSAU COMMUNITY COLLEGE