Francine Massaro
Summary
- Full time student pursuing a career in Psychology
- Assisted with multiple births while working full time as a doula
- Experience with children and children with special needs
Overview
14
14
years of professional experience
Work History
Behavior Technician
ABA Interventions
04.2024 - Current
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Uber Driver
Uber
10.2022 - Current
- Met and maintained safe driving standards
- Experience with professionally addressing difficult and at time uncomfortable situations with customers
Owner/Operator, Child Birth Doula
Birth About It
08.2020 - Current
- Obtained doula certification
- Built clientele and maintained good relationships with each clients, midwives and hospital staff
- Maintained professional and organized workspace
- Worked with clients in a home setting as well as hospitals
Co Owner/Site Director
Matilda Blue Tennis Inc —
09.2010 - 05.2014
- Worked independently as a Site Director for Matilda Blue Tennis
- Trained new teaching pros and reported on their
progress.
- Ran classes, as well as assisted with organizing tennis
tournaments.
- Developed management skills
- Responsible for communication with parents and children of all ages
- Worked closely with developmentally disabled children
Education
Psychology - Psychology
Pellissippi State College
Knoxville, TN01.2026
Skills
Time Management
Organization
Performance Optimization
Collaboration
Customer Service
Team Building
Problem Resolution
Ability to handle difficult situations
Punctuality
Empathy
Timeline
Behavior Technician
ABA Interventions
04.2024 - Current
Uber Driver
Uber
10.2022 - Current
Owner/Operator, Child Birth Doula
Birth About It
08.2020 - Current
Co Owner/Site Director
Matilda Blue Tennis Inc —
09.2010 - 05.2014
Psychology - Psychology
Pellissippi State College
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