Francine Murray
DesMoines,WA
Summary
Highly motivated insurance agent with 15 years experience in selling property, casualty and life insurance. I continually exceed my sales requirements while building strong trusting relationships with my clients.
Overview
35
35
years of professional experience
Work History
Insurance Agent
AAA
01.2014 - Current
- Assist current and prospective clients in identifying and selling them customized insurance products that fits their needs.
- Conducting annual reviews.
- Creating over a 2.5 book of business.
- Consistently meeting or exceeding sales targets.sales targets by 10% by warm calling and referrals.
- Retaining a 94% client retention rate.
- Elite perform 2023 and 2024
Insurance agent
Allstate Insurance Company
01.2010 - 01.2014
- The role required me to create customized personal and commercial proposals to current and prospective clients.
- As well as managing customer claims while ensuring customer satisfaction.
Flight Attendant
United Airlines
01.1991 - 01.2011
- Assist in aircraft management while ensuring the safety and wellbeing of the customers.
- This role is extremely customer service oriented and requires constant customer interaction and problem solving skills.
Education
High School Diploma -
Highline High School
Burien, WA06-1985
Certificate - Cosmetology
Lee's School of Beauty
Seattle, WA08-1987
Skills
- Problem solver
- Organization
- Customer follow-up
- Relationship management
- Sales
- Customer service
Timeline
Insurance Agent
AAA
01.2014 - Current
Insurance agent
Allstate Insurance Company
01.2010 - 01.2014
Flight Attendant
United Airlines
01.1991 - 01.2011
High School Diploma -
Highline High School
Certificate - Cosmetology
Lee's School of Beauty