Renee Sutton
Summary
Hardworking, detail oriented and passionate job seeker with excellent interpersonal and communication skills.
Overview
11
11
years of professional experience
Work History
Insurance Agent
Laughlin Insurance Agency, Inc
05.2018 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Worked closely with other team members to optimize growth and achieve agency goals.
- Analyzed risk factors to recommend appropriate coverage levels in both personal and commercial lines of business.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Insurance Agent
The Navage Insurance Group LLC
05.2015 - 05.2018
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
CSR
The Navage Insurance Group LLC
02.2014 - 05.2014
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted customers with account set-up, enabling smooth transitions into using the company's products or services.
- Ability to effectively and professionally communicate with clients, visitors, and coworkers.
- Actively studied to take Property and Casualty exam.
Education
No Degree - Criminal Justice
Community College of Beaver County
Monaca, PASales
Principles of Influence
Columbus, OH10.2018
Property And Casualty License
Kaplan
05.2015
High School Diploma -
Western Beaver Jr Sr High School
Industry, PA06.1996
Skills
Communication Skills
Problem Solver
Detail Oriented
Product Knowledge
Timeline
Insurance Agent
Laughlin Insurance Agency, Inc
05.2018 - Current
Insurance Agent
The Navage Insurance Group LLC
05.2015 - 05.2018
CSR
The Navage Insurance Group LLC
02.2014 - 05.2014
No Degree - Criminal Justice
Community College of Beaver County
Sales
Principles of Influence
Property And Casualty License
Kaplan
High School Diploma -
Western Beaver Jr Sr High School
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