MOHAMED JAMA
Denver,Colorado
Summary
Proven professional with expertise in communication and problem-solving, demonstrated during tenure at Buckeye HomeHealth Care Services. Excelled in customer service, achieving sales targets at Camping World Good Sam through effective lead management and interpersonal skills. Skilled in utilizing CRM systems, ensuring attention to detail and surpassing performance goals. During the past five years, I dedicated myself to full-time studies, pursuing a degree in Business Management, which has equipped me with a great understanding of strategic planning, organizational behavior, and effective leadership principles. As an insurance agent my job responsibilities included learning about various insurance products, understanding policy details, and familiarizing myself with company procedures. Also participated in training sessions to enhance my knowledge and skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
American Income Life Insurance Company
Denver, CO
04.2024 - 06.2024
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Acquired knowledge of various types of insurance products, such as life, health.
Lead Generation Agent
Camping World Good Sam
Denver, US
01.2024 - 04.2024
- Utilized problem-solving abilities to troubleshoot customer issues promptly and professionally
- Provided excellent customer service, demonstrating strong communication and interpersonal skills
- Built positive relationships with customers through consistent follow-up communications
- It requires strong communication skills, persistence, and the ability to effectively utilize CRM systems and other tools to manage leads
Data Entry & Billing Specialist
Buckeye HomeHealth Care Services
Columbus
07.2015 - 02.2019
- Successfully filed claims with health insurance companies for many of the company's clients
- Compiled a list of all client-related files, medical arrangements, and health insurance providers belonging to the client
Education
BUSINESS MANAGEMENT -
Ankara Yildirim Beyazit University
06.2023
Skills
- Communication skills
- Customer service skills
- Interpersonal skills
- Expert
- Advanced level
- Problem-solving skills
- Time management skills
- Critical Thinking
- Attention to Detail
Certification
- Health Insurance License
- Life Insurance License
Timeline
Insurance Agent
American Income Life Insurance Company
04.2024 - 06.2024
Lead Generation Agent
Camping World Good Sam
01.2024 - 04.2024
Data Entry & Billing Specialist
Buckeye HomeHealth Care Services
07.2015 - 02.2019
BUSINESS MANAGEMENT -
Ankara Yildirim Beyazit University