Francine Paul

• Processed billing information accurately and efficiently to ensure timely invoicing.
• Assisted in maintaining customer records within billing software for easy access and reference.
• Reviewed invoices for accuracy, identifying discrepancies in charges or payments.
• Collaborated with team members to resolve billing inquiries and enhance customer satisfaction.

• Processed and verified billing information for accuracy and completeness.
• Managed customer inquiries regarding billing discrepancies and resolved issues effectively.
• Generated and distributed monthly invoices using accounting software tools.
• Collaborated with the finance team to streamline billing processes and improve efficiency.

• Processed title applications and issued vehicle registrations efficiently.
• Maintained accurate records of transactions and customer interactions.
• Assisted clients in understanding the tagging process and requirements.
• Verified documentation for compliance with state regulations.

• Processed vehicle title transactions accurately and efficiently.
• Collaborated with team members to ensure compliance with state regulations.
• Managed documentation for title transfers, maintaining precise records.
• Assisted customers with inquiries related to vehicle titles and registrations.

• Processed vehicle title applications accurately and efficiently.
• Coordinated with dealers and customers to resolve title discrepancies.
• Maintained compliance with state regulations for title documentation.
• Managed data entry into title management systems for record accuracy.

Orion EFS Transactions

Processing title work from dealership and making sure

all documents are correct and accurate

• Conducted quality checks on completed title applications for accuracy.
• Streamlined workflow processes to improve overall efficiency in title processing.
• Trained new staff on title clerk responsibilities and best practices.
• Resolved discrepancies in title records through detailed investigation and communication.
• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.