Francine Weaver
Douglasville,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Managing Agent
Acceptance Insurance
Douglasville, GA
01.2000 - Current
- Advised customers on the best ways to minimize risks associated with their assets.
- Identified gaps in service offerings and developed solutions for improving customer satisfaction.
- Maintained a thorough understanding of insurance products, services, procedures, laws, and regulations.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Utilized an automated system for rating plans, generating proposals, issuing policies, tracking payments.
- Followed up regularly with customers regarding their policies or any outstanding issues they may have had.
Skills
- Customer Relations
- Communication
- Leads Prospecting
- CRM Software
- Client Relations
- Licensed Insurance Agent
- Life Insurance
- Policy writing
- Negotiation
- Risk Mitigation
- Professionalism and Ethics
- Policy sales
- Flexible and Adaptable
- Problem Resolution
- Quality Assurance
Certification
- Property and Casualty
- Life and health
Timeline
Managing Agent
Acceptance Insurance
01.2000 - Current
- Property and Casualty
- Life and health
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