FRANCIS ERSANDO
Santa Monica,USA
Summary
To obtain a position of Care giver that will enable me to use my kindhearted nature, caregiving experience, and ability to work well with older people and learn new things and work together as a team in the field. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
10
10
years of professional experience
Work History
Server
Discover Senior Living
, CA
03.2022 - Current
- Cleaning the back area sink and other commodities around the kitchen
- Sanitize
- Organizing Food Prep Section
- Counting Tills in the end of the shift
- Creating a healthy environment towards crew member positive surroundings
- Making sure everything is clean before and after shift
- Giving a very good customer service to every people
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Followed health safety guidelines when preparing and serving food products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Set up tables in between patrons to reduce wait times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
AL/PAL CAREGIVER, DISHWASHER/SERVER
BELMONT VILLAGE SENIOR CARE
Los Angeles, CA
10.2020 - 11.2021
- Help clients or residents with the Activities of Daily Living
- Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
- Talk and give company to clients and participate in resident activities
- Prepare hygienic meals and snacks for clients
- Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs
- Take and record vital signs
- Create and maintain a pleasant work environment
- Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
- Handling Dementia, Alzhaimer Patients On NH
- Serving good customer service to the elderly and guest
- Dishwasher making sure every commodities around the kitchen is clean and sanitize
- Working with teams around peak times and helping crew in need
CARGIVER / MED TECH
OCEAN GARDEN
Santa Monica, CA
10.2016 - 11.2020
- Help clients or residents with the Activities of Daily Living
- Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
- Talk and give company to clients and participate in resident activities
- Prepare hygienic meals and snacks for clients
- Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
- Change bed linens, clean and iron residents' laundry and assist keep residents' room, cabinet, and dresser drawers neat and clean
- Take and record vital signs
- Create and maintain a pleasant work environment
- Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
- Perform household tasks; laundry, shopping, errands and transportation
- Preparing, monitoring and refilling medication for residents
- Communicating to pharmacy, doctors, nurses, homehealth, hospice and family
CAREGIVER
PVE Manor Boarding Care Facility
Palos Verder Estates, CA
01.2015 - 11.2015
- Help clients or residents with the Activities of Daily Living
- Perform personal care activities; hygiene, ambulation, eating, dressing, toileting and shaving
- Talk and give company to clients and participate in resident activities
- Prepare hygienic meals and snacks for clients
- Provide clients or residents with transfers and assist them moving in and out of beds, baths, wheelchairs or cars
- Change bed linens, clean and iron residents' laundry and assist keep residents' room, cabinet, and dresser drawers neat and clean
- Take and record vital signs
- Create and maintain a pleasant work environment
- Help with sanitation and housekeeping duties of elderly or client's room, bathroom, and common area
- Perform household tasks; laundry, shopping, errands and transportation
Education
Tertiary - Hotel and Restaurant Management
Bulacan State University
Malolos City, Bulacan, Philippines01.2011
Secondary -
San Roque National Public High School
Paombong City, Bulacan, Philippines01.2009
Skills
- Communication
- Passionate about people and relations
- Driving
- Willing to be trained
- Work under pressure
- Fast learner
- Patient
- Self-motivated
- Eager to face challenges
- Daily specials memorization
- Team member support
- Allergy awareness
- Food running
- Food station setup
Languages
- Tagalog
- English
References
- MYRNA RAMOS, Administrator - Ocean Garden, 310-315-3040
- MARLON LALUSIS, Administrator - Ocean Garden, 213-249-5242
- YESENIA DELGADILLO, Human Resources Manager BVW, 310-703-7901
- ALFREDO MORRIS, Store Manager - Jollibee Carson, 310-642-2210
- JONATHAN SCWHARTZ Dining Director. Discover ISL, 310-717-9645
Personal Information
- Date of Birth: 04/02/95
- Marital Status: Married
Seminarstrainingattended
BASIC FIRST AID, National CPR Foundation, 12/08/20, 12/08/22
Timeline
Server
Discover Senior Living
03.2022 - Current
AL/PAL CAREGIVER, DISHWASHER/SERVER
BELMONT VILLAGE SENIOR CARE
10.2020 - 11.2021
CARGIVER / MED TECH
OCEAN GARDEN
10.2016 - 11.2020
CAREGIVER
PVE Manor Boarding Care Facility
01.2015 - 11.2015
Tertiary - Hotel and Restaurant Management
Bulacan State University
Secondary -
San Roque National Public High School
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