FRANCIS FREDERICK
Snellville,GA
Summary
Senior Training Developer & Instructional Systems Designer with over 13 years of leadership in curriculum architecture, technical training, and instructional systems design across the U.S. Army, U.S. Navy, and Federal Civil Agencies (FEMA/CBP). Expert in translating complex technical systems—ranging from 25B military IT infrastructure and cybersecurity to advanced naval engineering systems into high-impact, compliant Programs of Instruction (POI). A strategic leader adept at managing cross-functional teams, directing Subject Matter Expert (SME) boards, and developing multi-platform learning solutions (ILT, WBT, and advanced simulation) that strictly adhere to Section 508, NETC, and NAVEDTRA standards to directly optimize operational readiness.
Talented Curriculum Coordinator effective at determining course plans, selecting curriculum and managing program implementation. Highly organized and thorough with a flexible mentality. Offering fifteen years' experience in the field.
Dedicated Curriculum Coordinator well-versed in student and course data analysis to make effective decisions on future plans and materials. Proven history of implementing innovative plans for optimized learning and retention.
Overview
15
15
years of professional experience
Work History
Information Technology Curriculum Manager & Training Developer
MilSupLLC
01.2024 - Current
- Design, update, and maintain comprehensive Programs of Instruction (POI) and Master Training Schedules for the Army’s IT Specialist (25B10) program.
- Translate complex technical requirements—spanning network administration, cybersecurity, systems engineering, and C4I infrastructure—into structured, actionable, and compliant instructional courses.
- Collaborate strategically with Subject Matter Expert (SME) boards to pivot training frameworks to meet emerging operational demands, ensuring all curriculum maintains rigorous technical accuracy and directly drives force readiness.
Instructional Developer (CBP Qualification System)
General Dynamics Information Technology
10.2022 - 10.2023
- Supported and executed training and career development activities for high-profile government clients under the Customs and Border Protection (CBP) Qualification System.
- Conducted rigorous research on target learning content and collaborated with instructional designers to build innovative training programs.
- Designed a wide array of training assets, including instructor/student guides, quick reference cards (QRCs), web-based training (WBT) modules, and streaming video scripts.
- Developed, tested, and evaluated virtual learning programs, including webinars, virtual conferences, and blog resources, ensuring 100% adherence to Section 508 accessibility criteria.
Instructional Developer (FEMA Qualification System)
General Dynamics Information Technology
10.2021 - 09.2022
- Developed and executed federal, state, and local training curricula for the FEMA Qualification System.
- Prepared specialized program content, target messaging, and instructional resources for diverse learning technology initiatives.
- Assisted with the programmatic planning, execution, and post-delivery evaluation of hybrid learning courses.
Senior Instructional Systems Designer (Sailor 2025)
General Dynamics Information Technology
04.2021 - 10.2021
- Designed advanced instructional strategies and performed as the Task Lead to meet specialized Navy training requirements.
- Conducted media and training needs analyses to draft targeted learning objectives and robust testing/evaluation methodologies.
- Partnered directly with government stakeholders and technical SMEs to ensure the absolute technical accuracy of all produced physical and digital lessons.
Engineering Training Lead (LCS Training Facility)
General Dynamics Information Technology
05.2017 - 05.2021
- Instructed and qualified under Naval Education and Training Command (NETC) directives to teach 154 Littoral Combat Ship (LCS) courses and laboratory modules.
- Conducted dynamic, real-time assessments of LCS engineering watch standing personnel; delivered formal performance appraisals and tactical improvement plans.
- Developed comprehensive curriculum and training scenarios on engineering casualty control procedures for LCS-1 and LCS-2 Class Surface Combatants.
- Served as the Engineering SME, providing operational oversight, script development, and system testing recommendations for the newest Engineering Control System (ECS) Trainer.
- Led course reviews, updated lesson plans, and managed revision tracking using NAVEDTRA guidelines to eliminate critical training gaps.
- Observed, mentored, and formally evaluated junior instructors to facilitate their professional qualification and instructional certification.
Lead Engineering Instructor / Course Manager
Basic Commerce and Industries
10.2012 - 05.2017
- Managed, updated, and validated curriculum relevancy for LCS off-hull training and virtual simulators at the Surface Warfare Officers School (SWOS).
- Directed a team of four Remote Control Operator (RCO) instructors tasked with updating, modifying, and revising engineering courseware.
- Pioneered the development and promulgation of four new Engineering Systems Operation and Casualty Control courses, resulting in a 100% material acceptance rate by NETC customers.
- Developed scenario grading metrics, completed test-item analysis, and integrated Navy certification events with Personnel Qualification Standards (PQS).
Plant Maintenance Supervisor
Molycorp Minerals
08.2011 - 09.2012
- Managed the daily, preventive, and emergency maintenance tasks of 16 direct reports and 21 contracted maintenance companies at a rare-earth mineral processing plant.
- Ensured strict compliance with customer engineering designs, project schedules, and budget milestones.
- Enforced federal OSHA and company-wide safety mandates to establish a secure, zero-accident work environment.
Education
Bachelor of Science - Workforce Education and Development
Southern Illinois University Carbondale
Carbondale, ILBachelor of Science - Financial Management
National University
San Diego, CASkills
- Adult Learning Theory
- Needs Analysis/Assessment
- Courseware Development
- Storyboarding
- Training & Evaluation Development (T&E)
- Workforce Education Development (WED)
- Section 508 Compliance
- NAVEDTRA Directives
- NETC Standards
- Plan of Action and Milestones (POA&M)
- Web-Based Training (WBT)
- Instructor-Led Training (ILT)
- Virtual Learning/Webinars
- Interactive Simulations
- Technical Writing
- Video Scripting
- Network & Systems Administration
- Cybersecurity/C4I Infrastructure
- Marine/Electrical Engineering Systems
- Diagnostics & Troubleshooting
- Collaborative leadership
- Adaptive learning
- Instructional strategies
- Curriculum mapping
- Training delivery
- Educational technology
- Program implementation
- Assessment design
- Blended learning
- Educational leadership
- Project-based learning
- Reliability
- Team collaboration
- Effective communication
- Relationship building
- Analytical thinking
- Project management
- Subject matter expertise
- Literacy strategies
Accomplishments
- Directed a team of four engineers to design and develop the mandatory LCS-1 and LCS-2 Readiness Control Officer (RCO) Courses of Instruction, establishing a vital pre-arrival prerequisite for the shipboard pipeline.
Timeline
Information Technology Curriculum Manager & Training Developer
MilSupLLC
01.2024 - Current
Instructional Developer (CBP Qualification System)
General Dynamics Information Technology
10.2022 - 10.2023
Instructional Developer (FEMA Qualification System)
General Dynamics Information Technology
10.2021 - 09.2022
Senior Instructional Systems Designer (Sailor 2025)
General Dynamics Information Technology
04.2021 - 10.2021
Engineering Training Lead (LCS Training Facility)
General Dynamics Information Technology
05.2017 - 05.2021
Lead Engineering Instructor / Course Manager
Basic Commerce and Industries
10.2012 - 05.2017
Plant Maintenance Supervisor
Molycorp Minerals
08.2011 - 09.2012
Bachelor of Science - Financial Management
National University
Bachelor of Science - Workforce Education and Development
Southern Illinois University Carbondale
Black Engineer of the Year Award for Modern Day Technology Leader for 2020
Engineered high-fidelity virtual environments across 6,000+ hours of R&D testing, flawlessly simulating complex warship casualty indicators to secure critical training milestones and high-level commendations from the Navy, crew leadership, and key government stakeholders.