Summary
Overview
Work History
Education
Skills
Timeline
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Francis Mariano

Francis Mariano

Pompano Beach,FL

Summary

Sales Manager with a proven track record at Hooker Pumps LLC, excelling in customer service and product knowledge. Successfully increased sales revenue through strategic planning and relationship building, fostering client loyalty. Known for exceptional interpersonal skills and motivational leadership, driving team performance and achieving remarkable results in the marine industry.

Overview

14
14
years of professional experience

Work History

Sales Manager

Hooker Pumps LLC
01.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Yacht Captain

Robert Serpentini
02.2015 - 06.2018


  • Conducted thorough pre-departure checks to verify that all equipment was operational and up to date.
  • Oversaw vessel maintenance, guaranteeing smooth operations and prolonging the yacht''s lifespan.
  • Made sure to always be in touch and aware with surroundings to ensure safety of guests and family onboard.
  • Scheduled maintenance, warranty repair and always kept a tight and clean vessel.

Manager of Operations

Marina One Yacht Club
03.2011 - 02.2015
  • Maintained vessels ranging from 16ft up to 72ft insuring a pleasant outing for family and friends, catering to everything from cleaning, fueling, repairs, and storage.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Education

Central High School
Ft. Pierce, FL

Skills

  • Customer Service skills
  • Product knowledge
  • Active listening
  • Self motivation
  • Well known in the marine industry
  • Extremely communicative
  • Interpersonal skills
  • Collaboration

Timeline

Sales Manager

Hooker Pumps LLC
01.2021 - Current

Yacht Captain

Robert Serpentini
02.2015 - 06.2018

Manager of Operations

Marina One Yacht Club
03.2011 - 02.2015

Central High School

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Francis Mariano