Dedicated healthcare professional with a Bachelor of Science degree and a strong foundation in outpatient and remote healthcare support. Experienced in patient care, clinical testing, EMR systems, and medical office administration. Combines hands-on clinical experience with administrative skills and extensive understanding of healthcare operations. Recognized for precision, adaptability, and a commitment to quality patient care.
Work History
Medical Assistant
6 Months
Center for Vein Restoration | 02.2026 - Current
Coordinate new patient consultations, treatment plans, patient education, and clinical documentation within eClinicalWorks (eCW)
Provide clinical support during endovenous procedures including pre and post patient care, sterile technique, medication preparation, and physician assistance
Manage appointment schedules, insurance verification, referrals, copay collection, phone communication, and electronic medical records (EMR)
Oversee inventory, supply orders, instrument sterilization, code cart maintenance, clinical logs and daily office operations in the practice managers absence
Healthcare Representative
1 Year 4 Months
SupportNinja | 10.2024 - 02.2026
Handled appointment scheduling and patient follow up remotely for dermatology clinics
Processed and reviewed referrals within EPIC and SCIPPA to confirm appointment authorization
Validated patient demographics within eCW, adhering to HIPAA regulations
Conveyed precise information on dermatology treatments and procedures through chart notes within EMR system
LCMS Lab Technician
1 Year 2 Months
Paradigm Labs | 07.2023 - 09.2024
Conducted sample preparation and extraction of patient urine and oral samples using advanced laboratory equipment for quantitative drug analysis
Developed batches and tasks via the Laboratory Information System (LIS) for efficient management of patient test orders
Adhered to standard operating procedures in the preparation of reagents, stock solutions, and controls
Implemented quality control processes and revised the standard operating procedures to maintain regulatory compliance for test procedures
Education
Bachelor of Science - Biology
Georgia Southern University | Statesboro, Georgia | 12.2021