Francis Nicaragua
Bradenton,Florida
Summary
High Performance Dental Management and Strategic leader having dynamic career of over 8+years. Excellent communication skills, leading a team with the ability to demonstrate continuous effort to improve operations. Pursuing my BHSA Degree In Health Service Administration. Seeking an opportunity for a position in an organization to develop and implement strategic short-and-long-term improvement and growth for diversified healthcare systems as well as non-profit hospitals, medical clinics or nursing home. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Lead Dental Assistant
The Meadows Dental Associates
11.2023 - Current
- Provided chairside assistance to dentists during dental procedures.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Maintained patient charts, including medical histories, medications, and allergies.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Dental Manager
Pacific Dental Services
01.2022 - 11.2023
- Developed and implemented new policies to ensure compliance with all applicable laws and regulations.
- Conducted regular staff meetings to review performance, discuss changes in procedures, and set goals for the future.
- Managed daily operations of the practice including scheduling appointments, ordering supplies, and maintaining records.
- Performed financial analysis to identify areas of improvement in operational efficiency and profitability.
- Reviewed billing statements for accuracy before sending them out to patients or insurance companies.
- Assisted dentists in developing treatment plans tailored to individual patient needs.
Lead Dental Assistant/Manager
Dr. Micheal T. Gmitruk, D.D.S
08.2010 - 01.2022
- Overseeing daily operations
- Managing staff
- Ensuring compliance with banking regulations
- Providing exceptional customer service
- Analyzing financial data
- Identifying trends
- Developing strategies to improve the bank's performance
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
Education
BHSA Graduate -
Keiser University
03.2025
Associate Degree -
Keiser University
07.2022
Skills
- Marketing
- Project Management
- Budget Planning
- Communication
- Revenue Cycle
- Quality assurance
- Epic software
- Eaglesoft
- Records management
- Patient charting
- Oral surgery
- Nitrous oxide administration
- Diagnostic imaging
- Insurance coordination
- Patient relations
- Equipment sterilization
- Scheduling appointments
- Dentrix proficiency
- Patient schedule management
Recommendationletters
Available upon request
Timeline
Lead Dental Assistant
The Meadows Dental Associates
11.2023 - Current
Dental Manager
Pacific Dental Services
01.2022 - 11.2023
Lead Dental Assistant/Manager
Dr. Micheal T. Gmitruk, D.D.S
08.2010 - 01.2022
BHSA Graduate -
Keiser University
Associate Degree -
Keiser University
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