Adriana Trujillo
Hillsboro,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Cocktail Server
The Mirage- Hard Rock International
2019.03 - Current
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supported needs of 20+ person wait staff who attended to specific needs of countless customers daily for luxury environment with social relevancy and intentionality
- Maintained accuracy and efficiency when processing sales transactions.
Guest Services
TopGolf
2017.05 - 2019.02
- Reviewed upcoming events and planned for expected challenges
- Established and upheld high standards, promoting great customer service and assistance to guests
Education
Bachelor of Urban Affairs - Criminal Justice
University of Nevada - Las Vegas
Las Vegas, NV12.2019
Skills
- Observant
- Communication Skills
- High-Volume Environments
- Warm and Friendly
- Accurate Documenting
- Attention to Detail
- Dependable and Responsible
- Critical Thinking
Timeline
Cocktail Server
The Mirage- Hard Rock International
2019.03 - Current
Guest Services
TopGolf
2017.05 - 2019.02
Bachelor of Urban Affairs - Criminal Justice
University of Nevada - Las Vegas
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