Courtney Irsik
Thornton,Co
Summary
Seeking a position in where I can utilize my skills and experience in hospitality to ensure the company and my own success. I am a fast learner and hard worker and would love to be a part of your team.
Overview
8
8
years of professional experience
Work History
Server, Bartender
Aviators Smokehouse
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server, Bartender, Key Manager
Ska Street Brewstillery
01.2020 - 02.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server, Bartender
Snooze Am. Eatery
05.2019 - 03.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server, Bartender, Key Manager
Parry’s Pizza Taphouse
03.2016 - 04.2019
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Front Range Community College
01.2014
Prairie View High School
01.2011
Skills
- Customer Service Experience 12 years
- Problem Solving
- Trustworthy
- Attentive
- Organized
- Eager to Learn
- Leadership
- Observant
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Safe Food Handling
References
- Matt Keiswetter, Manager, Aviators Smokehouse DIA, 970-690-9512
- Katie Neirling, Manager, Ska Brewery, 303-909-5787
- Leeann Marley, Coworker, Aviators Smokehouse DIA, 720-556-1307
Timeline
Server, Bartender
Aviators Smokehouse
03.2022 - Current
Server, Bartender, Key Manager
Ska Street Brewstillery
01.2020 - 02.2022
Server, Bartender
Snooze Am. Eatery
05.2019 - 03.2020
Server, Bartender, Key Manager
Parry’s Pizza Taphouse
03.2016 - 04.2019
Front Range Community College
Prairie View High School
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