Francis Pelot

Contract negotiation, updating customers on latest product/service options, providing technical support as needed/requested, coordinating and leading customer training events, average 16 face to face customer visits a month in a seven-state territory for a large Swiss owned power company(OEM). Researching and developing new customers and prospective retrofit/upgrade opportunities. Customers included, Chevron, Southern California Gas/Sempra, Matson Navigation, Princess Cruise Lines, City of San Diego, Pacific Gas & Electric, Holland America Cruises, GE Jenbacher. Attended yearly refresher trainings that included: Workplace Safety, Contract Negotiation, Value Based Selling, Legal/Ethical Sales, Technical updates and innovations, Lean Six Sigma, strong working knowledge of SAP.

Coordination of field service and workshop service of five person crew for OEM turbocharger mfg. Close customer support/communication on technical, safety, scheduling, premises authorization(CBP), quotations, global coordination of marine customers servicing in foreign ports, global coordination of foreign marine customers requesting service in in US western ports(including Hawaii), follow up of service call.

Attending required yearly trainings and refresher courses in technical upgrades, new service and product offerings, safety, global service coordination, service engineer support, service sales.

Contract negotiation, updating customers on latest product/service options, providing technical support as needed/requested, coordinating and leading customer training events, minimum sixteen face to face customer visits per month in a seven-state territory for a large Swiss owned power company(OEM). Researching and developing new customers and prospective retrofit/upgrade opportunities. Customers included, Chevron, Southern California Gas/Sempra, Matson Navigation, Princess Cruise Lines, City of San Diego, Pacific Gas & Electric, Holland America Cruises, GE Jenbacher. Attended yearly refresher trainings that included: Workplace Safety, Contract Negotiation, Value Based Selling, Legal/Ethical Sales, Technical updates and innovations, Lean Six Sigma, strong working knowledge of SAP.

Project Management of retrofit/upgrade projects