Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
Generic

Francis Perdomo

Perth Amboy

Summary

Dedicated professional with strong communication skills and a commitment to enhancing customer experiences. Proven ability to address inquiries, resolve complaints, and collaborate effectively within teams to deliver exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Driver

Uber Technologies Inc.
06.2021 - Current
  • Maintained vehicle cleanliness and functionality through regular inspections and servicing.
  • Communicated effectively with riders to enhance their experience during the trip.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Customer Service Representative

Safe Express LLC
Woodbridge
01.2024 - 05.2025
  • Assisted customers with inquiries and provided product information efficiently.
  • Resolved customer complaints using effective communication and problem-solving skills.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Security Officer

Hackensack Meridian Health JFK Medical Center
Edison
06.2024 - 04.2025
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to detect and prevent unauthorized access.
  • Responded swiftly to alarms and emergencies, following established protocols.
  • Provided exceptional customer service while interacting with staff and visitors.

Skills

  • Communication skills
  • Safety protocols
  • Customer relationship management
  • Surveillance techniques
  • Emergency response
  • Access control
  • Conflict resolution

Certification

CPR & FIRST AID

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Security Officer

Hackensack Meridian Health JFK Medical Center
06.2024 - 04.2025

Customer Service Representative

Safe Express LLC
01.2024 - 05.2025

Driver

Uber Technologies Inc.
06.2021 - Current
Francis Perdomo