Experienced in plasma center operations at Grifols Biomat USA, with a focus on managing daily workflows, supervising staff, and ensuring regulatory compliance. Skilled in supporting efficient donor flow, maintaining accurate documentation, and upholding strict adherence to FDA, OSHA, and company protocols. Demonstrates strong ability to train and coach team members to enhance performance while maintaining high standards of safety and quality. Proven success in resolving operational issues in real time and fostering effective cross-functional communication to ensure smooth operations in a fast paced, highly regulated environment.
Operations management
Performance monitoring
Safety oversight
Quality assurance
Task delegation
Strategic team guidance
Workflow optimization
Employee oversight
Direct patient support
Data entry