Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Francisca Amponsah

Yonkers

Summary

Dynamic leader with proven expertise in customer service and team leadership honed at Hair Harmony Salon. Excelled in enhancing customer satisfaction and maintaining financial integrity at Daily Tv Gh. Skilled in time management and decision-making, consistently achieving tasks within deadlines. Demonstrates strong verbal and written communication, ensuring high-quality service delivery.

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Manager

Hair Harmony Salon
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Receptionist Administrator

Daily Tv Gh
01.2021 - 09.2021
  • Oversaw cash registry operations, ensuring accurate handling of transactions and maintaining financial integrity.

Education

Bachelor Of Arts - Human Resources Management And Information Studies

University of Ghana
Legon- Accra Ghana
02.2025

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication

Accomplishments

Face of Gh media school,

Certification

Diploma in Broadcast Journalism and tv representation. Certificate in cake making and sugar craft .

Timeline

Receptionist Administrator

Daily Tv Gh
01.2021 - 09.2021

Manager

Hair Harmony Salon

Bachelor Of Arts - Human Resources Management And Information Studies

University of Ghana
Francisca Amponsah