Francisca Amponsah
Yonkers
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at Hair Harmony Salon. Excelled in enhancing customer satisfaction and maintaining financial integrity at Daily Tv Gh. Skilled in time management and decision-making, consistently achieving tasks within deadlines. Demonstrates strong verbal and written communication, ensuring high-quality service delivery.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Manager
Hair Harmony Salon
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Receptionist Administrator
Daily Tv Gh
01.2021 - 09.2021
- Oversaw cash registry operations, ensuring accurate handling of transactions and maintaining financial integrity.
Education
Bachelor Of Arts - Human Resources Management And Information Studies
University of Ghana
Legon- Accra Ghana 02.2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
Accomplishments
Face of Gh media school,
Certification
Diploma in Broadcast Journalism and tv representation. Certificate in cake making and sugar craft .
Timeline
Receptionist Administrator
Daily Tv Gh
01.2021 - 09.2021
Manager
Hair Harmony Salon
Bachelor Of Arts - Human Resources Management And Information Studies
University of Ghana
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