Francisca Dumais
Diamond Bar,California
Summary
Detail-oriented Invoicing Clerk with over ten years of experience in invoice processing and account reconciliation. Expertise in problem resolution and vendor communication enhances record accuracy and customer satisfaction. Strong abilities in customer service, multitasking, and time management support organizational goals. Committed to fostering positive customer relationships and adapting quickly to new challenges.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Invoicing Clerk
Spyder Auto/Sonic Lighting
City of Industry, California
04.2016 - 03.2026
- Processed invoices for automotive and lighting products with high efficiency.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Processed invoice payments and recorded information in account database, ensuring timely updates and financial accuracy.
- Maintained daily records of customer transactions to ensure accuracy.
- Collaborated with team members to resolve billing discrepancies, enhancing accuracy and customer satisfaction.
- Responded to client inquiries regarding billing discrepancies by researching issues.
- Communicated with vendors regarding inquiries on invoices and payment status.
- Monitored past due accounts and pursued collections on outstanding invoices, contributing to improved cash flow.
- Provided support during audits by organizing documentation and records effectively.
Education
Associate of Science - Accounting And Finance
Cerritos College
Norwalk, CASkills
- Invoice processing
- Customer invoicing software
- Problem solving adjustments
- Account reconciliation
- Data management
- Recordkeeping
- Data entry accuracy
- Data entry
- Vendor communication
- Client relations
- Problem resolution
- Attention to detail
- Organizational skills
- Analytical and critical thinking
- Data entry
- Multitasking
- Task prioritization
- Microsoft office
- Written communication
Languages
English
Full Professional
Indonesian
Native/ Bilingual
Dutch
Limited
Timeline
Invoicing Clerk
Spyder Auto/Sonic Lighting
04.2016 - 03.2026
Associate of Science - Accounting And Finance
Cerritos College