Francisca Garratt
Staten Island,NY
Overview
17
17
years of professional experience
Work History
Case Manager
Mariners Residence
07.2023 - 11.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Childcare Provider
Kim And Richard Lewis
03.2022 - 07.2023
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
Richmond University Medical Center
Clinical Analyst
08.2018 - 05.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Receptionist
Roth Insurance Agency
04.2007 - 08.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY06.1998
Skills
- Care Management
- Table toy learn and play
- Helped child develop communication
- child care with learning such as numbers, alphabet and colors
Timeline
Case Manager
Mariners Residence
07.2023 - 11.2023
Childcare Provider
Kim And Richard Lewis
03.2022 - 07.2023
Richmond University Medical Center
Clinical Analyst
08.2018 - 05.2021
Receptionist
Roth Insurance Agency
04.2007 - 08.2018
High School Diploma -
Port Richmond High School