FRANCISCA MACEDO
West Valley City
Summary
Dynamic and reliable cashier with extensive experience at Cafe Rio, excelling in customer service and cash register operations. Proven ability to enhance store appearance and resolve customer complaints effectively. Committed to maintaining cleanliness and organization while demonstrating strong teamwork and attention to detail. Recognized for delivering exceptional service and balancing cash drawers accurately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Culvers Franchising System
West Valley City
06.2023 - 03.2025
- Balanced cash drawers at the end of each shift.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Worked closely with front-end staff to assist customers.
- Maintained work area and kept cash drawer organized.
Cashier
Cafe Rio
West Valley City
06.2021 - 06.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Puebla
Skills
- Team collaboration
- Customer service
- Attention to detail
- Cash register operation
- Active listening
- Sanitation procedures
- Reliability and punctuality
- Customer service excellence
- Cleaning and sanitizing
- Work ethic and integrity
- Customer relations
- Professionalism and courtesy
- Drawer balancing
Languages
Spanish
Native/ Bilingual
Certification
- Food handlers certification
Timeline
Cashier
Culvers Franchising System
06.2023 - 03.2025
Cashier
Cafe Rio
06.2021 - 06.2023
High School Diploma -
Puebla
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