Francisca Mendoza
San Antonio,TX
Summary
Dedicated CNA with experience at Care.com Inc, skilled in patient advocacy and vital signs monitoring. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance while delivering exceptional support in emergency situations, ensuring safety and dignity for all patients.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Care.com Inc
San Antonio, TX
02.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained patient records accurately, documenting care routines and observations.
- Collaborated with healthcare teams to develop personalized care plans for patients.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Documented patient information and care activities in electronic health record.
CNA
Maxim Healthcare
San Antonio, TX
06.2020 - 12.2023
- Educated patients and families on health management and support resources available.
- Implemented infection control procedures to enhance patient safety standards.
- Trained new team members on best practices in patient care and facility protocols.
- Advocated for patients' needs, coordinating services to improve overall quality of life.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Assisted patients with daily living activities, ensuring comfort and safety.
Medicine Technician
Independence Living
San Antonio, TX
09.2019 - 05.2020
- Operated and maintained medical equipment to ensure compliance with safety standards.
- Assisted in patient care procedures, enhancing comfort and support during treatments.
- Monitored inventory levels of medical supplies, coordinating timely restocking efforts.
- Trained new staff on equipment handling and safety protocols, fostering a culture of compliance.
- Oversaw workflow processes, identifying areas for improvement to enhance service delivery.
- Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.
- Collaborated with healthcare professionals to optimize patient treatment plans and achieve positive outcomes.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
High School Diploma -
Southwest High School
San Antonio, TX07-2000
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- End-of-life care
- Compassionate communication
- Patient transfers
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Multitasking and organization
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Recording vital signs
- Compassionate
- Geriatric care
- Direct patient care
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
Languages
English
Native or Bilingual
Timeline
CNA
Care.com Inc
02.2023 - Current
CNA
Maxim Healthcare
06.2020 - 12.2023
Medicine Technician
Independence Living
09.2019 - 05.2020
High School Diploma -
Southwest High School