Summary
Overview
Work History
Education
Skills
Timeline
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Francisco Ambriz

Tallahassee,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Sales & Reservations Agent

U-Haul International
03.2021 - 09.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answer calls and make reservations for our U-Haul Truck, trailers, u-box, storage, and moving help.
  • Cross-selling to get the customers business.

Senior Agent

U-Haul International
03.2021 - 09.2022
  • Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
  • Supervise team members while they're answering phone making sure they're cross-selling at the end or beginning of the call and getting the customers business.
  • Making sure the Manager is not in need of any assistance as far as contacting team members of their attendance.
  • Helping manager calculate the amount of hours each team member had for our team and sending it off for payday.
  • Creating meetings with individuals who we think need a little more assistance on meeting their goal and actually cros-selling and getting the customers business. (Ex. Hey! I went ahead and sent you a confirmation for your u-haul truck is there any futures reservations you would like to do now because, our equipment is very limited and if you reserve now we can guarantee a truck for you.)

Education

Associate of Science - Criminal Justice Degree (Law Enforcement)

Tallahassee Community College
Tallahassee, FL
03.2025

High School Diploma -

Amos P. Godby High School
Tallahassee, FL
05.2023

Skills

  • Work Planning and Prioritization
  • Training and Development
  • Recruitment and Hiring
  • Scheduling and Coordinating
  • Employee Development
  • Staff Training
  • Team Leadership
  • Goal Setting
  • Hiring and Training
  • Performance Evaluations
  • Problem Resolution
  • Employee Coaching and Motivation
  • Microsoft Office Applications (Word, Excel, PowerPoint, One Note, and more!)

Timeline

Sales & Reservations Agent

U-Haul International
03.2021 - 09.2022

Senior Agent

U-Haul International
03.2021 - 09.2022

Associate of Science - Criminal Justice Degree (Law Enforcement)

Tallahassee Community College

High School Diploma -

Amos P. Godby High School

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Francisco Ambriz