Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisco Avila

Waller

Summary

Professional with solid background in customer sales and leadership, equipped to drive business growth and enhance customer satisfaction. Demonstrates strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in developing strategic sales approaches, fostering client relationships, and optimizing sales processes. Known for exceptional communication and problem-solving abilities, consistently delivering impactful outcomes.

Overview

13
13
years of professional experience

Work History

Travel Agent

Vacations To Go
05.2018 - Current
  • Assisted clients in selecting travel destinations and accommodations based on preferences
  • Organized travel itineraries ensuring alignment with client schedules and budget constraints
  • Managed booking processes using industry-standard software for seamless reservations
  • Responded promptly to client inquiries, providing information on travel policies and procedures
  • Maintained up-to-date knowledge of travel trends and destination highlights for informed guidance
  • Supported administrative tasks, ensuring accurate documentation of bookings and client interactions

Sales Trainer

Verizon Wireless
03.2015 - 05.2018
  • Designed and delivered comprehensive training programs to enhance sales team performance.
  • Developed training materials and resources tailored to diverse learning styles and product knowledge.
  • Facilitated workshops focused on effective selling techniques and customer engagement strategies.
  • Assessed training needs through performance evaluations and feedback from sales staff.
  • Collaborated with management to align training objectives with business goals and sales targets.

Customer Sales Lead

ATT
02.2012 - 03.2015
  • Led sales team in achieving monthly targets through strategic planning and effective communication.
  • Developed training programs for new sales associates, enhancing product knowledge and customer engagement skills.
  • Analyzed market trends and customer feedback to refine sales strategies and improve service delivery.
  • Coordinated cross-functional initiatives to streamline processes, resulting in improved operational efficiency.
  • Established strong relationships with key clients, boosting customer loyalty and retention rates significantly.

Education

Waller High School
Waller

Skills

  • Sales presentations
  • Objection handling
  • Sales strategy development
  • Sales coaching
  • Performance analysis
  • Relationship management
  • Client relationship building
  • Mentoring and training

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Travel Agent

Vacations To Go
05.2018 - Current

Sales Trainer

Verizon Wireless
03.2015 - 05.2018

Customer Sales Lead

ATT
02.2012 - 03.2015

Waller High School

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